Privacy and Security

If we direct you to login, we will only ever send you to our homepage at http://www.lowellcoop.com or http://www.lowellbank.com.

Safety Tips

Here are some simple steps to help keep your confidential information secure.

Debit/ATM Card Tips

Our servers collect standard non-identifying information about visits to the site. This information is used to compile statistics on site usage.

• Memorize your Personal Identification Number (PIN); do not write on your card. Also, never give out your PIN to anyone, keep it private.
  
• When using your PIN always be aware of your surroundings to ensure that no one is “shoulder surfing” when you
  enter it.
  
• Always protect your card and keep it in a safe place, just as you would with cash, credit cards and checks.
  
• Never give your card number to someone over the phone unless you initiated the call and feel comfortable giving it to the person on the other end.
  
• Keep all of your transaction receipts in one place so that you can easily find them when reviewing statements.
  
• If your Debit/ATM Card is ever lost or stolen, contact LowellBank immediately at 978-458-4598.

Internet Safety Tips

• When conducting a purchase online, ensure that the transaction is encrypted to protect your account information. Look for the “secure transaction” symbols in the lower right-hand corner of your Web browser.
  
• Never email your card number, as email is typically not secure.
  
• Always log off completely from any site after completing an online purchase transaction. If a “log off” feature is not provided, close your browser to prevent unauthorized access to your transaction information.
  
  To read our SECURITY POLICY please click here.